FAQs
Can you print me one shirt?
Unfortunately, screen printing isn't a process best suited for making individual items. Most of the work for printing an order of shirts happens during setup before you actually start printing. Setup time for an order is the same whether it's 300 shirts or 1.
To make the work cost effective to both us and our customers, we have minimums for orders.
We can point you towards someone who has Heat Transfer or Direct to Garment Printing capabilities.
These are processes better suited to producing just a few shirts. Conversely, these processes are not best suited to printing a larger quantity order.
You screen print live at events, right? Can you come print at my event?
We do screen print live at events! That's a whole other ballgame though. Go to the Live Events page for more info!
How should I prepare my files?
This is important. You can visit our File Prep page, or we can do it for you. File prep is $30 / hour. Before we start any work on your files, we will always quote you on expected completion time.
What’s your turnaround time?
Our turnaround time is 7-10 business days. Certain processes and additional services can extend this time. Please refer to our Terms + Conditions page for an in depth breakdown of these details.
I placed an order from a web store and my tracking shows no movement. Where is my package?
Don’t worry, your package is most likely safe with us. When you order from a web store please make note of the dates listed on the site. The page will tell you the date that everything is getting printed as well as a date you can expect your order to ship. Please allow 3-4 business days from the day you receive your tracking number for your order to ship out. Our team is hard at work packaging everything up for you.
How much are your setup fees?
We only have setup fees for poster printing, or if we agree to take on an order for a quantity under our minimums. For all of our standard orders though, we do not have any setup fees. This is structured into our pricing chart so that you can more easily see your final cost per item.
What are your minimum order quantities?
For apparel printing, our minimum is 25 pieces.
For poster printing, our minimum is 50 pieces.
For koozie printing, our minimum is 50 pieces. Some color choices may up the minimum to 100.
Still have questions?
Give us a call and talk to one of our lovely humans on the phone.